Elevate Guest Experiences With Seamless Communications
Nothing speaks to improving efficiency and guest service like next-generation communication solutions adapted to your needs. Big chain or small boutique, business traveler or tourist, consumers have abundant options on where to spend their dollars. Differentiating your property through exceptional service is one of the best ways to attract and retain them.
Guests want to be delighted and feel comfortable in a safe and welcoming environment. They expect their requests to be quickly addressed. Hotels and resorts have numerous needs too. They must keep accurate track of rooms, supplies and facilities. They must also ensure security with instant, discreet communications and provide safety throughout the property.
Turn your guests into lifelong advocates by delighting them the moment they reach your door. Seamless communications help deliver the guest service that keep them coming back.
Respond to your guests' requests quickly, track supplies, confirm room availability and manage staff, all while maintaining a professional appearance.
Facilities And Maintenance
Voice and data solutions help you manage maintenance personnel. Tasks can be fast-tracked to the right staff member and completed quickly.
Safety And Security
Security teams depend on excellent communication under all circumstances. From a celebration that gets too rowdy, to a serious threat – such as an aggressive intruder or a suspect package – instant, clear communication is essential for the safe resolution of the incident. Accidents and injuries, affecting guests or staff, also need prompt, effective response. On-site medical assistance teams have to know exactly where to find someone who needs help. Security teams need to coordinate their responses to threats across large areas and into the more remote sections of large buildings. Duty managers must be able to give first responders clear and precise information about any incident, directing them quickly to the right location.
With real-time information, your housekeeping staff will operate more efficiently, making sure rooms are ready for guests upon check-in. In turn, wait times are eliminated and managers have visibility into all operations.
Food And Beverage
With instant two-way communication, you create a team environment that improves efficiency, enhances service and encourages repeat visits. Motorola’s sleek two-way radios, elegant accessories and industry-leading applications help you coordinate staff seamlessly, communicate discreetly and collaborate more productively.
Motorola Analog Radios
Motorola Solutions’ analog two-way radios deliver the essential capabilities your team needs and the value you demand. They also provide things you might not expect, such as dedicated, licensed communication and a wider coverage area. So whether your people are on the job site or out in the field they can communicate more effectively and work more efficiently. All without breaking your budget.
Motorola Digital Radios
Digital Makes Two-Way Radio Communications Better
Better Call Quality
Audio - digital applies error correction to eliminate noise and static and preserves voice quality over a greater range so users can hear what is being said crisp and clear. Use of the AMBE+2™ vocoder further improves speech transmission quality in noisy environment while achieving spectrum efficiency.
Coverage – digital enables users to make more calls to more places. A digital signal stays strong and clear until it reaches its maximum range. There is no deterioration in the signal, providing greater usable range in areas where two-way communication was not possible in the past.
Better Call Management
Control — A common desire amongst analog radio users is to control who receives a message and avoid broadcasting messages to a wide group of listeners. Digital makes this possible with unique IDs assigned to each radio. A user can selectively call specific individuals or groups by selecting the radio ID(s) to direct a message only to those who need the information.
Digital Radio Benefits
- Range - Intelligible speech over a longer distance.
- Quality - Crisp and clear, even in fringe coverage areas.
- Capacity - Twice the capacity of analog radio in the same channel.
- Talk-Time - Up to 40% longer battery life than analog radio.
- Features - Increased opportunity for innovation.
From reception to maintenance, in the emergency room or at an off-site location, Motorola is helping healthcare providers work more safely and efficiently in the most demanding environments and challenging situations. Healthcare providers around the world are transforming their workplace with the renowned MOTOTRBO digital platform and expertly integrated systems, applications, accessories and services. MOTOTRBO connects different people, departments and equipment to keep operations running smoothly, prevent crises from happening, and manage them swiftly and effectively when they do.
DMR (MOTOTRBO) Radios
The MOTOTRBO two-way radio portfolio offers you a wide choice of devices, from simple voice-only models to feature-rich voice and data radios. All work together seamlessly to deliver advanced features to enhance your safety, productivity and efficiency.
No matter how large or small your enterprise, MOTOTRBO offers a wide range of systems specifically designed for your business – for the days ahead and the years beyond. You get the best of two-way radio with digital technology and enjoy integrated voice and data communication, increased capacity, enhanced features and exceptional voice quality, across the city and around the globe.
Benefit from solutions designed to fit your needs and strategies to be more productive, more efficient and more effective. Find the application to meet your specific needs and take your communications to the next level.
MOTOTRBO radios are already best in class, but to help you work at your best, you need enhancements targeted to your specific workplace. Motorola developed a line of accessories with unique features designed to optimize the performance of your radio in your work environment, unleashing the full power of the industry’s most advanced digital radio platform. From discreet Bluetooth earpieces to efficient battery solutions, Motorola’s complete portfolio of accessories optimizes the performance of your MOTOTRBO radio. They are designed to help you perform your best, wherever you work, and unleash the power of the industry’s most advanced digital radio platform.
Keep Guest Satisfaction At The Forefront
Team Communications for hospitality offers a flexible platform so your teams stay connected and informed no matter their device or network. They can communicate instantly and securely via push-to-talk (PTT) between smartphones, radios, computers, landlines or any other devices. You can also augment your communications system with a rich application ecosystem for additional operational context and intelligence. Now you can select the right device for each worker, confident they can communicate and collaborate with each other. Visiting event teams and contractors who bring their own devices can also become part of the Team Communication system, ensuring guests receive great service from staff who have instant access to information, on the spot. The Team Communications platform unifies your teams and helps to send guest satisfaction scores soaring.
Your workers can use the devices they already own – whether it’s smartphones, radios, tablets, computers or telephones – or you can equip them with ones that are right for their responsibilities and workplace. They’ll have access to real-time information and the colleagues they need to get the job done right. And you leverage the devices and infrastructure you already have in place.
One platform. One provider. All your communications equipment. Connect all teams instantly, from any network or device, and with added intelligence with Team Communications from Motorola Solutions.
- Internet of Things
Using Unified Workgroup Communications, network, device, and geographic boundaries are overcome – your team members can connect from their preferred device to other team members, anywhere, anytime with business-critical information.
WAVE Work Group Communications
Communicate In An Instant
When it comes to speed, nothing is faster than push-to-talk. Motorola Team Communications provide the instant group communications needed for high-performing teams. Use radios for clear voice in any condition, or the WAVE™ broadband PTT application for instant anywhere connectivity. Because when your staff needs to help keep a guest happy, every moment matters. With Team Communications your teams can simply push, talk and confidently get the help they need.
WAVE OnCloud is a Push-to-Talk (PTT) service that connects phones, computers and radios together — all while making the most of your existing resources, systems and investments. Because it lives in the cloud, WAVE OnCloud is inherently cost-effective.
Connect Staff And Improve Productivity For Exceptional Service
There’s never been a better time to bring Unified Communications to your hotel and resort properties. Have one of our representatives contact you for a complimentary analysis of your communications needs.
Useful Resources and Downloads
Application Briefs/Fact Sheets
- MOTOTRBO Hospitality Application Brief
- MOTOTRBO Text Messaging: Share Information Quickly, Discreetly and Safely
Brochures and Spec Sheets
WAVE Work Group Communications
- Aloft® New Orleans Achieves Excellence in Guest Experience
- Connecting Staff Seamlessly at South Florida’s Premier Resort
- Elevating Guest Service at Orlando’s Premier Meeting Hotel
- Four Winds Resort and Casino
- Hotel Provides Excellent Guest Service with Improved Staff Efficiency
- JW Marriott San Antonio Hill Country Resort and Spa
- MGM Resorts Elevates Guest Service with Unified Radio and Broadband Communications
- New Meadowlands Stadium Keeps Staff Talking and Fans Happy
- Business-Critical communications: Benefits of Selecting Two-Way Radios over Cell Phones
- Elevate Staff Efficiency While Improving Guest Satisfaction
- MOTOTRBO™ Bluetooth® Audio & Data
- Next Generation MOTOTRBO™ Delivers Industry-Leading Audio
- Digital Has Never Looked Better: MOTOTRBO SL Series
WAVE Work Group Communications